Refund policy

Never Fold – No Refund & Return Policy

At Never Fold, all sales are final.

We do not offer refunds, returns, or exchanges unless the issue is a result of an error on our end. Please review your order carefully before completing your purchase.

Eligible Issues (Our Error Only)

We will only replace or refund an item if:

• You received the wrong item.

• The item arrived damaged.

• The product has a manufacturing defect.

• The size or design sent does not match what you ordered.

To report an issue, you must:

• Contact us within 5 days of delivery.

• Provide your order number.

• Provide clear photos showing the issue.

If approved, we will offer a replacement or refund at our discretion.

Not Eligible for Refunds or Returns

We do not offer refunds or exchanges for:

• Incorrect size selection.

• Buyer’s remorse.

• Minor variations in color due to screen differences.

• Normal wear and tear.

• Orders placed incorrectly by the customer.

Never Fold reserves the right to deny any claim that does not meet the above conditions.

By completing your purchase, you agree to this policy.